Policies
Returns & refunds
If a device isn't right for you, we want to make it simple.
Draft — to be completedReturn window
[Return window to be confirmed — aligned with EU distance-selling rules: 14 days from delivery.]
Condition
Devices should be returned in their original packaging, with all supplied accessories including eye protection.
How to start a return
Contact us with your order number and we'll send return instructions. [Returns address to be completed.]
Refunds
Refunds are issued to the original payment method once the return is received and checked. [Timing to be confirmed.]
Questions about this policy? Contact us.